Drata change history: Some service users and auditors unable to access their own tenant

Some Drata users with service user and auditor accounts could not access their own tenant in a major-impact outage. It started at 2026-05-22 16:56 UTC and was resolved at 2026-05-29 14:27 UTC, lasting 6 days 21 h; Drata reported testing a fix but stated no cause.