Companies/DNSimple/Incidents

DNSimple: Sporadic DNS resolution issues on zone with DNSSEC enabled

Affected components: Name Servers

Timeline of updates

1. identified2025-06-09 13:33 UTC

   We are currently investigating an issue while certain DNSSEC-enabled zones are sporadically returning SERVFAIL. Zones without DNSSEC are not affected.

2. identified2025-06-09 13:35 UTC

   We are continuing to work on a fix for this issue.

3. identified2025-06-09 13:38 UTC

   We are rolling back a recent deployment to a stable version of our nameservers

4. monitoring2025-06-09 13:59 UTC

   The rollback has completed. The nameservers that were previously returning invalid data are serving now correct responses. It might take up to the TTL value of the corresponding records to clear out cached responses.

5. resolved2025-06-09 14:59 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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