Companies/DigitalOcean/Incidents

DigitalOcean: Networking Maintenance in NYC1

Timeline of updates

1. resolved2023-01-10 23:04 UTC

   Impact: maintenance; Due to the impact this maintenance has caused to services in the NYC1 region, our Networking team has decided to reschedule this maintenance. We will send another notification with the new times once they are scheduled. We appreciate your understanding of this unexpected change and look forward to completing this maintenance. If you have any questions or concerns, please open a support ticket from within your account. Affected Components: Services - Networking Regions - NYC1 Status: completed 2023-01-11 03:07 UTC - We have identified some unexpected issues as a result of this maintenance. An incident has been opened, which you can follow here: https://status.digitalocean.com/incidents/fmw4rf9tp2rl (opens in new tab) From 01:33 - 01:40 UTC, we experienced issues with multiple services, including network connectivity to Droplets and Droplet-based services. Due to the status of this maintenance, our Engineers have determined the best route to be to continue this maintenance as planned, but there is an increased risk of recurrence of the issue. We'll be monitoring closely to ensure as little impact as possible. Thank you and we apologize for the unexpected impact, as well as appreciate your patience as we work to complete this maintenance event. Affected Components: Services - Networking Regions - NYC1 Status: in_progress 2023-01-11 02:30 UTC - Scheduled maintenance is currently in progress. We will provide updates as necessary. Affected Components: Services - Networking Regions - NYC1 Status: in_progress 2023-01-11 00:00 UTC - Start: 2023-01-11 00:00 UTC End: 2023-01-11 04:00 UTC During the above window, we will be performing maintenance on core switches in our NYC1 datacenter as part of network upgrades. Expected Impact: Inbound and outbound traffic for Droplet-based services in NYC1 may experience a few brief interruptions as traffic is isolated from core switches being upgraded. This impact would be for a duration of 5 to 10 seconds and could occur a few times within the maintenance window. Our team will make every effort to seamlessly drain traffic in order to limit customer impact. If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket (opens in new tab) Affected Components: Services - Networking Regions - NYC1 Status: scheduled 2023-01-10 23:04 UTC - Incident Created at: 2023-01-10 23:04 UTC Resolved at: 2023-01-11 03:07 UTC

From DigitalOcean’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.digitalocean.com (opens in new tab).

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