Companies/DigitalOcean/Incidents

DigitalOcean: TOR1 Network Maintenance

Timeline of updates

1. resolved2023-04-21 12:58 UTC

   Impact: maintenance; After careful consideration, our Engineering team has decided to reschedule this maintenance, due to the ongoing incident at https://status.digitalocean.com/incidents/5k1yppbhpsp8 (opens in new tab). We have rescheduled for the following day and time: Start: 2023-05-03 19:00 UTC End: 2023-05-03 22:00 UTC We apologize again for the disruption and any inconvenience this change causes. We will post a new scheduled maintenance page in the coming days. If you have any questions or concerns, please reach out to us from within your account: https://cloudsupport.digitalocean.com/s/createticket (opens in new tab). Affected Components: Services - Networking Regions - TOR1 Status: completed 2023-04-26 20:15 UTC - Given the issue occurring with our Cloud Control Panel and API, we have made the decision to delay this maintenance while all hands are on deck to mitigate the incident occurring here: https://status.digitalocean.com/incidents/dmn3m15hll2z (opens in new tab) As we know more, we'll update this page when we are able to start this maintenance, or if we need to reschedule this maintenance event. We appreciate your patience and understanding and apologize for the unexpected change. Affected Components: Services - Networking Regions - TOR1 Status: in_progress 2023-04-26 19:05 UTC - Scheduled maintenance is currently in progress. We will provide updates as necessary. Affected Components: Services - Networking Regions - TOR1 Status: in_progress 2023-04-26 19:00 UTC - Start: 2023-04-26 19:00 UTC End: 2023-04-26 22:00 UTC During the above window, we will be performing maintenance on core network equipment in our TOR1 datacenter as part of network upgrade. Expected impact: This maintenance is designed and tested to be seamless and we do not expect any impact to customer traffic during the maintenance period. If an unexpected issue arises, affected Droplets and Droplet-based services would experience a temporary loss of connectivity over the public network. Services in the TOR1 region could also experience issues with management of events such as power on/off, snapshots, and backups etc. We will endeavor to keep any such impact to a minimum. If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket (opens in new tab) Affected Components: Services - Networking Regions - TOR1 Status: scheduled 2023-04-21 12:58 UTC - Incident Created at: 2023-04-21 12:58 UTC Resolved at: 2023-04-26 20:15 UTC

From DigitalOcean’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.digitalocean.com (opens in new tab).

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