CompaniesDigitalOceanIncidents
DigitalOcean: Support Ticket Portal
Timeline of updates
- resolved
Our Engineering team has implemented a fix for the issue that was preventing users from submitting or viewing tickets through our Support Ticket Portal. At this time, all users should be able to access the portal and manage tickets normally via https://cloudsupport.digitalocean.com/s/ (opens in new tab). Additionally, any previously submitted tickets that were affected by this issue have now been successfully routed to our Support Team, who will be addressing them as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience while we worked to resolve this issue.
From DigitalOcean’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.digitalocean.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by DigitalOcean, started 2025-07-30 01:26 UTC, resolved after 38 min, 1 update(s).
- Title
- Support Ticket Portal
- Vendor
- DigitalOcean
- Date
- URL
- https://rewindex.com/company/digitalocean/incidents/314z05v16fp6
DigitalOcean profileRecent DigitalOcean incidentsAll outages on July 30, 2025DigitalOcean in July 2025MarkdownJSON