Companies/DigitalOcean/Incidents

DigitalOcean: Network Connectivity in TOR1

Timeline of updates

1. resolved2022-12-06 04:51 UTC

   Impact: minor; Our Engineering team has confirmed the full resolution of the issue with network connectivity in our TOR1 region. Between 04:35 - 6:55 UTC, users experienced network connectivity issues to Droplets and Droplet-backed services in our TOR1 region. Between 08:20 - 8:50 UTC, a subset of users also faced issues with resolving DNS from Droplets in TOR1. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. Affected Components: Services - Networking Regions - TOR1 Status: resolved 2022-12-06 21:32 UTC - Our Engineering team has confirmed the resolution of the issue with networking in the TOR1 region. We are monitoring the situation and will post an update as soon as we confirm the issue is fully resolved. Affected Components: Services - Networking Regions - TOR1 Status: monitoring 2022-12-06 11:13 UTC - Our Engineering team is still actively working on the issue with networking in the TOR1 region. We will post an update as soon as more information is available. We apologize for the inconvenience caused due to this. Affected Components: Services - Networking Regions - TOR1 Status: identified 2022-12-06 08:42 UTC - Our Engineering team has implemented measures to start resolving this issue for customers in our TOR1 region. Some users may continue to experience packet loss and increased latency as we continue working to mitigate 100% of the issue Affected Components: Services - Networking Regions - TOR1 Status: identified 2022-12-06 05:02 UTC - Our Engineering team has identified an issue with networking in our TOR1 region. At this time, users may be experiencing network timeouts, packet loss, and/or increased latency in the TOR1 region. Our team is working to mitigate the impact and we will share an update once we have more information. Affected Components: Services - Networking Regions - TOR1 Status: identified 2022-12-06 04:51 UTC - Incident Created at: 2022-12-06 04:51 UTC Resolved at: 2022-12-06 21:32 UTC

From DigitalOcean’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.digitalocean.com (opens in new tab).

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