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Dialpad: Some customers may be seeing a delay in some analytics dashboards.

Impact: majorStatus: resolvedStarted Resolved (2.8 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Dialpad reported a major Analytics degradation causing delays in some dashboards for some customers, from 2025-06-12 15:19 UTC to 2025-06-12 18:07 UTC, lasting 2 h 48 min. A fix was implemented by 2025-06-12 16:01 UTC, followed by monitoring and resolution.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Analytics

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Dialpad profile · Recent Dialpad incidents · Markdown · JSON