# Dialpad: Some customers may be seeing a delay in some analytics dashboards.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-06-12 15:19 UTC · Resolved: 2025-06-12 18:07 UTC · Duration: 2.8 h
- Updates: 3 · Affected components: Analytics
- [Vendor status page: https://stspg.io/r0fvbdbfztn7](https://stspg.io/r0fvbdbfztn7)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)

## Summary

Dialpad reported a major Analytics degradation causing delays in some dashboards for some customers, from 2025-06-12 15:19 UTC to 2025-06-12 18:07 UTC, lasting 2 h 48 min. A fix was implemented by 2025-06-12 16:01 UTC, followed by monitoring and resolution. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-06-12 15:19 UTC: We are currently investigating this issue.
- **monitoring** 2025-06-12 16:01 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-06-12 18:07 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-06-12 15:19 UTC: [Major incident: Some customers may be seeing a delay in some analytics dashboards.](https://rewindex.com/change/ifdbcfeb18a45a0.md)


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Canonical: https://rewindex.com/company/dialpad/incidents/nsdxdtfx3glm · Markdown: https://rewindex.com/company/dialpad/incidents/nsdxdtfx3glm.md · JSON: https://rewindex.com/api/v1/companies/dialpad/incidents/nsdxdtfx3glm · Generated 2026-10-18T10:32:16.057Z