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Dialpad: Inbound and outbound call failure

Impact: majorStatus: resolvedStarted Resolved (3.6 h)1 updateSource: status.dialpad.com (opens in new tab)

Timeline of updates

  1. resolved

    We believe all operators should no longer be incorrectly marked as "on a call". If that is not the case, refreshing the app should fix the issue. Operators will still need to manually mark themselves as Available to begin receiving Contact Center calls.

From Dialpad’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.dialpad.com (opens in new tab). Dialpad profile · Recent Dialpad incidents · Markdown · JSON