# Dialpad: Inbound and outbound call failure

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-06-04 04:48 UTC · Resolved: 2024-06-04 08:23 UTC · Duration: 3.6 h
- Updates: 1
- [Vendor status page: https://status.dialpad.com/incidents/lmnyx1kdf040](https://status.dialpad.com/incidents/lmnyx1kdf040)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)

## Timeline of updates

- **resolved** 2024-06-04 08:23 UTC: We believe all operators should no longer be incorrectly marked as "on a call". If that is not the case, refreshing the app should fix the issue. Operators will still need to manually mark themselves as Available to begin receiving Contact Center calls.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/dialpad/incidents/lmnyx1kdf040 · Markdown: https://rewindex.com/company/dialpad/incidents/lmnyx1kdf040.md · JSON: https://rewindex.com/api/v1/companies/dialpad/incidents/lmnyx1kdf040 · Generated 2026-10-18T10:38:13.801Z