Dialpad change history: Some customers in North America may have experienced issues with calls

Dialpad reported a major degradation affecting some inbound and outbound calls in North America. The incident started at 2025-05-09 17:31 UTC and was resolved at 2025-05-09 17:50 UTC, lasting 19 min; Dialpad stated calls were impacted between 16:20 and 16:46 UTC and a fix had been implemented.