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CompaniesDevin (Cognition)Incidents

Devin (Cognition): Issue with sending Devin session responses

MajorStatus: resolvedStarted Resolved (57 min)7 updatesstspg.io (opens in new tab)

Affected components: AgentCloud Agent

Timeline of updates

  1. investigating

    We are currently experiencing an issue with sending follow up messages to existing Devin sessions. We are currently investigating the issue.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate the issue.

  4. investigating

    We are continuing to investigate the issue.

  5. investigating

    We have identified the root cause and are assessing a fix

  6. investigating

    Fix has been applied and user sessions are confirmed working.

  7. resolved

    This incident has been resolved, and affected components were actually web services and web server, not agent. Uptimes have been updated accordingly.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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