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dbt Labs: User Login Sessions Terminated

Impact: majorStatus: resolvedStarted Resolved (4.8 h)7 updatesSource: status.getdbt.com (opens in new tab)
Summary

dbt Platform users were logged out of active sessions and temporarily unable to log in during a major incident starting 2026-09-08 18:30 UTC. The incident lasted 4 h 46 min and was resolved at 2026-09-08 23:16 UTC after a fix was deployed to prevent sessions from terminating.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: 01JBCBN03H4FGAAWPQS7HX59PT01JBCBN1AW6Q21ZNR0X8TM6MM901JBCBN2K32S7XCJG8SF7RRKVJ01JBCBN53N565X1EV53VX18B4201JBCBN6BRVGHNRTC79JR0YY0P01JBCQQ3WMAXC6ZP40RWGDBZFB01JBCQTZFZ73R1ZG8M217MEZHZ01JBCQZTCPRG66W2DVQSE265PH01JH8R89TYYMRRHYT0MG0N4T3901JRKCJTC3DRF4RDE93M8FRR8K01K1EH8NNF9DCVTK78N8Y5YV3H01K4T29F39EV4RJ7JGD37PJ5M101KF46A8MMBTRWSMS0G7ANRXN101KSMXDZMP27TC0A35TJ4QG71H01KX12QA4HVTD5M3GNBE47N8P4

Timeline of updates

  1. investigating

    We're investigating an issue with dbt Platform logins where users may have been logged out of active sessions and unable to login for a period of time. The service has recovered and we will continue to provide more information as it becomes available.

  2. investigating

    We're investigating an issue with dbt Platform logins where users may have been logged out of active sessions and unable to login for a period of time. The service has recovered and we will continue to provide more information as it becomes available.

  3. identified

    We have identified the cause of the current issue affecting login sessions. Our team is actively working on a fix. We will provide an update by 20:30 UTC

  4. identified

    Our team is still actively working on a fix. We will provide an update by 21:00 UTC

  5. identified

    Our team is still actively working on a fix to prevent sessions from terminating. We will provide an update by 23:00 UTC

  6. monitoring

    A fix has been deployed and we are monitoring the results. If you continue to experience issues, please contact support. Next update by 00:00 UTC or sooner if the status changes.

  7. resolved

    The issue has been resolved, and all affected systems are now functioning normally. Please contact Support via email support@getdbt.com "support@getdbt.com": http://support@getdbt.com if you continue to experience login issues and are unsure of the root cause.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on status.getdbt.com (opens in new tab). dbt Labs profile · Recent dbt Labs incidents · Markdown · JSON