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Daily: Issues starting recordings

MinorStatus: resolvedStarted Resolved (2.1 h)2 updatesstspg.io (opens in new tab)

Affected components: Media ServicesRecording/Live Streaming

Timeline of updates

  1. identified

    We've identified an issue causing some recordings to fail to start, specifically in the Oracle Cloud San Jose region. We've already made some infrastructure changes that should be routing new recording requests to other regions. If you've seen a recording fail to start, you can try starting it again using daily-js or the REST API. We'll keep you posted on our progress resolving the issue.

  2. resolved

    We're still making a few small infrastructure changes, but our internal metrics have been back at normal levels for some time.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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