Daily: Issues connecting to calls.
Affected components: APICore Call ExperienceMedia ServicesRecording/Live Streaming
Timeline of updates
- investigating
We're investigating an issue preventing some users from connecting to calls.
- identified
The issue has been identified and a fix is being implemented.
- identified
We have identified the issue and are applying a fix.
- monitoring
A fix has been applied and we are monitoring to be sure that all underlying issues are resolved.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).