Customer.io: Salesforce and Hubspot syncs might be delayed for some EU customers
Affected components: Data Processing
Timeline of updates
- identified
We've identified an issue affecting some EU customers' Salesforce and Hubspot syncs. Our team is working on a fix.
- monitoring
We have rolled out a fix and we're monitoring closely.
- resolved
We confirm the incident is resolved. Thank you for your patience!
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
58645ee92d044654…
Impact, status and times are the vendor’s own, as last archived. View on status.customerio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Customer.io, started 2026-06-05 01:15 UTC, resolved after 0 min, 3 update(s).
- Title
- Salesforce and Hubspot syncs might be delayed for some EU customers
- Vendor
- Customer.io
- Date
- URL
- https://rewindex.com/company/customer-io/incidents/ppst8hrn2mg7
Customer.io profileRecent Customer.io incidentsAll outages on June 5, 2026Customer.io in June 2026MarkdownJSON