Customer.io: User Interface is currently unavailable, data processing delays
Affected components: Data ProcessingManagement Interface
Timeline of updates
- investigating
Our team is currently investigating an issue where the Customer.io dashboard (fly.customer.io) is unavailable. We're also looking into potential data processing delays.
- monitoring
The UI is back up and delays are actively recovering. We sincerely apologize for the inconvenience and appreciate your patience.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
d204c40c31147220…
Impact, status and times are the vendor’s own, as last archived. View on status.customerio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Customer.io, started 2026-07-02 14:16 UTC, resolved after 0 min, 3 update(s).
- Title
- User Interface is currently unavailable, data processing delays
- Vendor
- Customer.io
- Date
- URL
- https://rewindex.com/company/customer-io/incidents/bd7c70t688yx
Customer.io profileRecent Customer.io incidentsAll outages on July 2, 2026Customer.io in July 2026MarkdownJSON