Courier: Automation Logs Delayed
Affected components: AutomationsCourier - AutomationsCourier - Web ApplicationWeb Application
Timeline of updates
- investigating
Courier Automation logs are currently experiencing a delay in showing up. The team is aware of this issue and is mitigating the root cause by relieving the bottleneck of incoming Automation requests.
- resolved
This was a symptom of a previous automation issue, where a snowball effect caused a massive backlog of events. It took a long time for the Kinesis stream to catch up. We resolved the issue by temporarily increasing the stream shard count. The issue is now fully resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured 18:33 UTC
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on Oct 20, 00:41 UTC. Record hash
e6a3406b348caaba…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).