Companies/Contentstack/Incidents

Contentstack: Contentstack – Web Application – AWS EU & AWS NA – UI Degradation

Affected components: Amazon Web Services EU Region - Web ApplicationWeb ApplicationAmazon Web Services US Region - Web ApplicationWeb Application

Timeline of updates

1. investigating2026-05-15 16:15 UTC

   We are currently investigating an issue affecting the Web Application in the AWS EU & AWS NA region. During this time, users may experience intermittent delays and errors within the Contentstack user interface, particularly when the entry page is not loading. If you experience this issue, please perform a hard refresh of the page. Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service. If you encounter any difficulties accessing our services, please reach out to our Customer Success team for assistance at support@contentstack.com.

2. monitoring2026-05-15 17:00 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved2026-05-15 17:06 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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