Companies/Contentstack/Incidents

Contentstack: Contenstack Azure EU - Intermittent Single and Bulk Publishing/Unpublishing Issue

Affected components: Content Management APIMicrosoft Azure EU Region - Content Management API

Timeline of updates

1. investigating2025-11-16 22:53 UTC

   We are currently experiencing issues with Single and Bulk Publishing/Unpublishing, Releases, Search, and Entries. As a result, customers may observe delays in seeing entries reflected on the entry list page. We are also noticing issues with Webhooks, which may lead to delays or loss of invocations. Our team is actively working to resolve the issue and will share further updates as they become available. Please reach out to Contentstack Support if you require assistance.

2. identified2025-11-16 23:54 UTC

   A spike on our third-party service cluster caused Publish/Unpublish requests to queue, impacting Single and Bulk Publishing/Unpublishing, Releases, Search, and Entries. Also, webhooks have been affected. The third-party team has upgraded our cluster, and we are actively monitoring to ensure full functionality is restored.

3. monitoring2025-11-17 00:08 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved2025-11-17 00:20 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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