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Contentstack: Contentstack - AWS EU - Publishing and Web Application issue

MajorStatus: resolvedStarted Resolved (1.5 h)6 updatesstspg.io (opens in new tab)

Affected components: Amazon Web Services EU Region - Content Management APIContent Management APIAmazon Web Services EU Region - Web ApplicationWeb Application

Timeline of updates

  1. investigating

    We are experiencing a partial issue with bulk publishing. Our team is actively working to resolve the issue. We will keep you posted with further updates. If you encounter any issues while accessing our services, please do not hesitate to contact our Customer Success Team.

  2. investigating

    We are currently working to resolve the issue promptly. While not all customers are affected, some users may experience difficulties. If you have trouble accessing our services, please contact our Customer Success Team for assistance.

  3. investigating

    We are experiencing a partial issue with publishing and Web application. Our team is actively working to resolve the issue. We will keep you posted with further updates. If you encounter any issues while accessing our services, please do not hesitate to contact our Customer Success Team.

  4. identified

    The issue has been identified and a fix is being implemented.

  5. monitoring

    A fix has been implemented and we are monitoring the results.

  6. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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