# Contentstack: Contentstack - AWS EU - Publishing and Web Application issue

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-10-19 10:07 UTC · Resolved: 2024-10-19 11:36 UTC · Duration: 1.5 h
- Updates: 6 · Affected components: Amazon Web Services EU Region - Content Management API, Content Management API, Amazon Web Services EU Region - Web Application, Web Application
- [Vendor status page: https://stspg.io/6tn8w17qqy4q](https://stspg.io/6tn8w17qqy4q)
- [Company: Contentstack](https://rewindex.com/company/contentstack.md)

## Timeline of updates

- **investigating** 2024-10-19 10:07 UTC: We are experiencing a partial issue with bulk publishing. Our team is actively working to resolve the issue. We will keep you posted with further updates. If you encounter any issues while accessing our services, please do not hesitate to contact our Customer Success Team.
- **investigating** 2024-10-19 10:26 UTC: We are currently working to resolve the issue promptly. While not all customers are affected, some users may experience difficulties. If you have trouble accessing our services, please contact our Customer Success Team for assistance.
- **investigating** 2024-10-19 11:21 UTC: We are experiencing a partial issue with publishing and Web application. Our team is actively working to resolve the issue. We will keep you posted with further updates. If you encounter any issues while accessing our services, please do not hesitate to contact our Customer Success Team.
- **identified** 2024-10-19 11:28 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2024-10-19 11:35 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2024-10-19 11:36 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-10-19 10:07 UTC: [Major incident: Contentstack - AWS EU - Publishing and Web Application issue](https://rewindex.com/change/if4db5d2d3c782f.md)


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Canonical: https://rewindex.com/company/contentstack/incidents/hd8yj6jfkyn6 · Markdown: https://rewindex.com/company/contentstack/incidents/hd8yj6jfkyn6.md · JSON: https://rewindex.com/api/v1/companies/contentstack/incidents/hd8yj6jfkyn6 · Generated 2026-10-20T01:30:26.567Z