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Contentstack: Contentstack - AWS NA - Automate Degradation

MinorStatus: resolvedStarted Resolved (1.6 h)3 updatesstspg.io (opens in new tab)

Affected components: Amazon Web Services US Region - Automation APIAutomation API

Timeline of updates

  1. investigating

    We are currently experiencing a service degradation in our AWS North America region for Automate. Customers may encounter delays when executing automations. Our team is investigating the issue.If you encounter any problems while accessing our services, please do not hesitate to contact our Customer Success Team.

  2. identified

    We have identified the root cause of the degradation affecting our Automate service in the AWS North America region. Our team is now implementing a fix. We will provide another update shortly.

  3. resolved

    This incident has been resolved. The fix has been deployed, and our Automate service is now operating normally. All automations are processing without delay. We apologize for any inconvenience this may have caused.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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