# Contentstack: Contentstack - AWS NA - Automate Degradation

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-04 04:55 UTC · Resolved: 2025-09-04 06:29 UTC · Duration: 1.6 h
- Updates: 3 · Affected components: Amazon Web Services US Region - Automation API, Automation API
- [Vendor status page: https://stspg.io/kng79xgbx4dc](https://stspg.io/kng79xgbx4dc)
- [Company: Contentstack](https://rewindex.com/company/contentstack.md)

## Timeline of updates

- **investigating** 2025-09-04 04:55 UTC: We are currently experiencing a service degradation in our AWS North America region for Automate. Customers may encounter delays when executing automations. Our team is investigating the issue.If you encounter any problems while accessing our services, please do not hesitate to contact our Customer Success Team.
- **identified** 2025-09-04 05:29 UTC: We have identified the root cause of the degradation affecting our Automate service in the AWS North America region. Our team is now implementing a fix. We will provide another update shortly.
- **resolved** 2025-09-04 06:29 UTC: This incident has been resolved. The fix has been deployed, and our Automate service is now operating normally. All automations are processing without delay. We apologize for any inconvenience this may have caused.


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Canonical: https://rewindex.com/company/contentstack/incidents/d6sz4nmq7xfw · Markdown: https://rewindex.com/company/contentstack/incidents/d6sz4nmq7xfw.md · JSON: https://rewindex.com/api/v1/companies/contentstack/incidents/d6sz4nmq7xfw · Generated 2026-10-20T01:30:40.796Z