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Confluent: Elevated error rates in AWS me-south-1 and me-central-1 regions

Impact: majorStatus: resolvedStarted Resolved (18 d)6 updatesSource: stspg.io (opens in new tab)
Summary

Confluent Cloud’s major incident affected AWS me-south-1 and me-central-1, including a complete outage in me-central-1 caused by AWS regional infrastructure failure. Errors began approximately 05:00 AM UTC on March 2; the recorded start was 2026-03-02 07:19 UTC. me-south-1 was mitigated, and the incident resolved 2026-03-20 00:55 UTC after 17 days 17 h.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Confluent Cloud

Timeline of updates

  1. investigating

    We are experiencing increased error rates in some of our Confluent Cloud services in AWS me-south-1 and me-central-1 regions. This began at approximately 05:00 AM UTC today and is linked to disruptions in AWS’s availability zones in these regions (mec1-az1, mec1-az3 and mes1-az2). Team is currently working on mitigating these and will provide updates as the situation evolves.

  2. investigating

    Confluent Cloud services in AWS me-central-1 region are experiencing a major outage. They are linked to AWS's me-central-1 regional outage Confluent Cloud services in AWS me-south-1 are being mitigated.

  3. monitoring

    Confluent cloud services in AWS me-south-1 are mitigated. They are currently being monitored. Confluent Cloud Services in AWS me-central-1 are still disrupted owing to regional outage at AWS.

  4. monitoring

    Confluent Cloud services in AWS me-south-1 remain stable and operating normally following mitigation. We continue to monitor for any residual issues. Confluent Cloud services in AWS me-central-1 continue to experience a complete outage due to the ongoing AWS regional infrastructure failure in that region.

  5. monitoring

    AWS regional recovery is expected to be extended in both me-central-1 and me-south-1 regions. Customers requiring immediate restoration in these two regions are encouraged to review regional failover options.

  6. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Confluent profile · Recent Confluent incidents · Markdown · JSON