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CockroachDB: Cluster connectivity and execution issues

Impact: majorStatus: resolvedStarted Resolved (20 h)5 updatesSource: stspg.io (opens in new tab)
Summary

CockroachDB reported a major outage preventing some Basic and Standard clusters in eu-west1 from connecting or executing queries. It ran from 2026-08-04 23:46 UTC to 2026-08-05 19:50 UTC (20 h 3 min). Immediate impact was mitigated by 2026-08-05 03:55 UTC; resolution followed monitoring confirming stability, with no root cause stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: CockroachDB Basic/Standard

Timeline of updates

  1. investigating

    We are investigating an issue affecting a subset of Free Tier clusters in eu-west-1, where some clusters may be unable to connect or execute queries. Teams have been notified and are actively working on mitigation.

  2. investigating

    We are investigating an issue affecting a subset of Basic clusters in eu-west1, where some clusters may be unable to connect or execute queries. Teams have been notified and are actively working on mitigation.

  3. investigating

    We are investigating an issue affecting a subset of Basic and Standard clusters in eu-west1, where some clusters may be unable to connect or execute queries. Teams have been notified and are actively working on mitigation.

  4. monitoring

    Teams have mitigated the immediate active impact, but work continues to ensure the problem does not recur and to fully understand the root cause. For now we will continue to monitor the situation. If you continue to experience impacts, please reach out to Support.

  5. resolved

    Following an extended period of monitoring, the team has confirmed that the cluster remains healthy and stable.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). CockroachDB profile · Recent CockroachDB incidents · Markdown · JSON