Companies / Close / incidents

Close: Call Recordings Processing Delayed

Affected components: Call RecordingPhone - Call Recording

Timeline of updates

1. investigating2026-04-23 16:16 UTC

   We are currently investigating this issue.

2. investigating2026-04-23 16:56 UTC

   We are experiencing an issue with a 3rd party provider.

3. monitoring2026-04-23 17:32 UTC

   We are experiencing an issue with a 3rd party provider.

4. monitoring2026-04-23 18:52 UTC

   We're continuing to monitor the situation and expect gradual recovery over the next hour.

5. monitoring2026-04-23 19:45 UTC

   We're continuing to monitor the situation and expect gradual recovery over the next hour.

6. resolved2026-04-23 21:18 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Close profile · Recent Close incidents · Markdown · JSON