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Close: Application loading issues

Impact: minorStatus: resolvedStarted Resolved (3.5 h)4 updatesSource: stspg.io (opens in new tab)

Affected components: Outgoing CallsPhone - Outgoing CallsEmail - SyncingSyncingDialerPhone - DialerQueryingSearch - QueryingPhone - SMS (primary)SMSPhone - Phone ServicePhone ServiceApplication UIIndexingSearch - IndexingAPIEmail - SendingSendingIncoming CallsPhone - Incoming Calls

Timeline of updates

  1. investigating

    We're currently investigating a slowdown in application performance. You may experience delays in email syncing, report updates, smartviews / search results, calling, and bulk actions. The engineering team is currently looking into resolving this as quickly as possible.

  2. monitoring

    Application Loading Issues

  3. monitoring

    The performance in Close is now operational. Our engineers are still closely monitoring the situation.

  4. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Close profile · Recent Close incidents · Markdown · JSON