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Close: Background Task Processing Delays

Impact: minorStatus: resolvedStarted Resolved (1.9 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: API

Timeline of updates

  1. investigating

    We have become aware of degraded processing of background tasks in the Close system. We are currently investigating the issue.

  2. monitoring

    We have identified the root cause and deployed a remediation. Background task processing performance is improving. Some customers may still see delayed processing of background tasks. Close Engineering is monitoring for improved performance.

  3. resolved

    This incident has been resolved. Background tasks are processing normally.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Close profile · Recent Close incidents · Markdown · JSON