# Close: Background Task Processing Delays

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-29 17:46 UTC · Resolved: 2026-06-29 19:39 UTC · Duration: 1.9 h
- Updates: 3 · Affected components: API
- [Vendor status page: https://stspg.io/cg9knp6xwcgv](https://stspg.io/cg9knp6xwcgv)
- [Company: Close](https://rewindex.com/company/close.md)

## Timeline of updates

- **investigating** 2026-06-29 17:46 UTC: We have become aware of degraded processing of background tasks in the Close system. We are currently investigating the issue.
- **monitoring** 2026-06-29 19:25 UTC: We have identified the root cause and deployed a remediation. Background task processing performance is improving. Some customers may still see delayed processing of background tasks. Close Engineering is monitoring for improved performance.
- **resolved** 2026-06-29 19:39 UTC: This incident has been resolved. Background tasks are processing normally.


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Canonical: https://rewindex.com/company/close/incidents/jq4fng96hm6j · Markdown: https://rewindex.com/company/close/incidents/jq4fng96hm6j.md · JSON: https://rewindex.com/api/v1/companies/close/incidents/jq4fng96hm6j · Generated 2026-10-18T09:38:39.960Z