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Close change history: Calling outage

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19Major incident
When (UTC)ChangeKind
Critical incident: Calling outage
Close reported a critical calling outage affecting Phone - Phone Service and Phone Service, starting 2024-04-22 14:53 UTC and resolved 2024-04-22 18:33 UTC, lasting 3 h 40 min. Close attributed the disruption to Twilio issues; Twilio implemented a fix, restoring baseline call functionality by 17:36 UTC.
Major incident