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Clerk: Elevated API latency

Affected components: Authentication & User

Timeline of updates

1. investigating2026-08-31 13:42 UTC

   We're investigating elevated latency and intermittent timeouts affecting Clerk API requests. Some customers may see slow responses when loading user and organization data. Our team is looking into it and will post another update once we have more information.

2. identified2026-08-31 14:18 UTC

   We identified elevated traffic affecting the Backend API and user-related requests, causing increased latency and intermittent failures. We've applied mitigation and are monitoring its effect. We'll provide another update once we confirm service stability.

3. monitoring2026-08-31 15:22 UTC

   Mitigation has been applied and API performance has stabilized. We've deployed additional safeguards and are monitoring to confirm continued stability.

4. resolved2026-08-31 15:40 UTC

   API performance has remained stable following mitigation. This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on status.clerk.com (opens in new tab). Clerk profile · Recent Clerk incidents · Markdown · JSON