Companies / Claude / incidents

Claude: Elevated errors across all models

Impact: criticalStatus: resolvedStarted Resolved (2.8 h)5 updatesSource: stspg.io (opens in new tab)
Summary

Claude reported a critical incident involving elevated errors across all models, affecting claude.ai, Claude API (api.anthropic.com), Claude Code, and Claude Cowork. It started at 2026-07-29 19:49 UTC and was resolved at 2026-07-29 22:36 UTC, lasting 2 h 46 min; Claude confirmed recovery in success rates across all models.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Claude CoworkClaude API (api.anthropic.com)claude.aiClaude Code

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Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. identified

    We have identified an issue resulting in elevated errors across multiple models, and are working to resolve this. We will provide an update as soon as possible.

  3. identified

    We are continuing to work to fully resolve issues resulting in elevated requests and latency to Claude models. At this time, we are seeing recovery across most models. We will provide an additional update as soon as possible.

  4. monitoring

    From 12:45 PT / 19:45 UTC through to 1:26 PT / 21:26 UTC, we saw elevated rates of errors across Claude models. We have seen recovery in success rates across all models and are monitoring closely to ensure no further issues.

  5. resolved

    This issue has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Claude profile · Recent Claude incidents · Markdown · JSON