Claude: Some Windows users unable to use Cowork
Timeline of updates
- resolved
Some Windows users on v1.1.3918 of Desktop saw a "Virtualization is not enabled" message and were not able to use Cowork. Resolved in v1.1.3963
From Claude’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.claude.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Claude, started 2026-02-21 05:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Some Windows users unable to use Cowork
- Vendor
- Claude
- Date
- URL
- https://rewindex.com/company/claude/incidents/j6qqhxswnpgw
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