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CircleCI: Unable to add Github Authorized User Keys to Projects

MinorStatus: resolvedStarted Resolved (44 min)1 updatestatus.circleci.com (opens in new tab)

Timeline of updates

  1. resolved

    We have identified a workaround for the issue preventing users from adding User Keys via the "Authorize with GitHub" option. While the "Authorize with GitHub" button is currently experiencing issues, users can successfully add SSH keys to their projects using our fully supported and documented manual process : https://circleci.com/docs/guides/integration/add-ssh-key/#steps-to-add-additional-ssh-keys (opens in new tab) This workaround provides full functionality for adding SSH keys to your projects, effectively resolving the immediate impact. Our engineering team is actively monitoring this issue and will implement a permanent fix to restore the GitHub authorization flow. Post resolution Update - 17:30 UTC The GitHub authorization functionality for adding User Keys has been fully restored as of 9:21 UTC. The "Authorize with GitHub" button is now working as expected in project settings. The manual workaround previously provided is no longer necessary, though it remains a valid alternative method for adding SSH keys. Thank you for your patience while we resolved this issue.

From CircleCI’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.circleci.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by CircleCI, started 2025-11-04 23:32 UTC, resolved after 44 min, 1 update(s).

Title
Unable to add Github Authorized User Keys to Projects
Vendor
CircleCI
Date
URL
https://rewindex.com/company/circleci/incidents/f2cgk04qswjg

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