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CircleCI: Insights API and Dashboard displaying stale data for reporting windows greater than 24 hours

MinorStatus: resolvedStarted Resolved (50 min)1 updatestatus.circleci.com (opens in new tab)

Timeline of updates

  1. resolved

    Our engineering team has identified the root cause and has fixes prepared. Due to the nature of the data refresh process, the fix will require a deployment followed by a full refresh cycle before data is fully up to date. We expect that the data should be available within 24-36 hours. The last-24-hours reporting window continues to work normally, and all pipeline pages and job runs remain unaffected.

From CircleCI’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.circleci.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by CircleCI, started 2026-03-16 03:02 UTC, resolved after 50 min, 1 update(s).

Title
Insights API and Dashboard displaying stale data for reporting windows greater than 24 hours
Vendor
CircleCI
Date
URL
https://rewindex.com/company/circleci/incidents/01zmcr93tysy

CircleCI profileRecent CircleCI incidentsAll outages on March 16, 2026CircleCI in March 2026MarkdownJSON