Rewindex

CompaniesChromaIncidents

Chroma: Elevated query latencies - increase in 504 errors

unknownStatus: resolvedStarted Resolved (1.6 h)3 updatesstatus.trychroma.com (opens in new tab)

Affected components: API

Timeline of updates

  1. investigating

    We are currently investigating this incident where Chroma Cloud is returning 504 errors at an increased rate and query latencies are degraded..

  2. investigating

    We implemented a fix and are currently monitoring the system as health restores..

  3. resolved

    This incident has been resolved..

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.trychroma.com (opens in new tab).

Chroma profileRecent Chroma incidentsMarkdownJSON