Chroma: Degraded query for fresh writes latency in us-east-1
Affected components: APIDashboard
Timeline of updates
- investigating
We are experiencing a large surge in traffic and queries are degraded for collections with recently added data. We are currently scaling out the cluster in order to accommodate more traffic.
- identified
We are continuing to work on a fix for this incident. Performance is stabilizing .
- resolved
Cluster is confirmed as stable and latencies have returned to normal.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.trychroma.com (opens in new tab).