# Chroma: Degraded query for fresh writes latency in us-east-1

- Impact (vendor’s label): unknown
- Status: resolved
- Started: 2025-11-01 20:39 UTC · Resolved: 2025-11-01 21:02 UTC · Duration: 22 min
- Updates: 3 · Affected components: API, Dashboard
- [Vendor status page: https://status.trychroma.com/incident/cmhgqxgkk00i032c8m6i9d7wb](https://status.trychroma.com/incident/cmhgqxgkk00i032c8m6i9d7wb)
- [Company: Chroma](https://rewindex.com/company/chroma.md)

## Timeline of updates

- **investigating** 2025-11-01 20:39 UTC: We are experiencing a large surge in traffic and queries are degraded for collections with recently added data. We are currently scaling out the cluster in order to accommodate more traffic.
- **identified** 2025-11-01 20:43 UTC: We are continuing to work on a fix for this incident. Performance is stabilizing .
- **resolved** 2025-11-01 21:02 UTC: Cluster is confirmed as stable and latencies have returned to normal.


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Canonical: https://rewindex.com/company/chroma/incidents/cmhgqxgkk00i032c8m6i9d7wb · Markdown: https://rewindex.com/company/chroma/incidents/cmhgqxgkk00i032c8m6i9d7wb.md · JSON: https://rewindex.com/api/v1/companies/chroma/incidents/cmhgqxgkk00i032c8m6i9d7wb · Generated 2026-10-20T01:34:39.107Z