ChatGPT: File Download errors
Affected components: File uploadsImagesFilesResponsesImage Generation
Timeline of updates
- identified
We have identified that users are experiencing elevated errors for the impacted services.
We are working on implementing a mitigation.
- resolved
All impacted services have now fully recovered.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
cf6cd8d992798ae9…Version 2 captured
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
5b05c8da7b22c4db…
Impact, status and times are the vendor’s own, as last archived. View on status.openai.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by ChatGPT, started 2026-10-19 13:31 UTC, resolved after 42 min, 2 update(s); edited after publishing.
- Title
- File Download errors
- Vendor
- ChatGPT
- Date
- URL
- https://rewindex.com/company/chatgpt/incidents/01M5A5S1ATN3QB2WCHQ3VDZC81
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