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CompaniesChatGPTIncidents

ChatGPT: Mobile users unable to see Work Mode and the Model Picker

MinorStatus: resolvedStarted Resolved (24 min)3 updatesstatus.openai.com (opens in new tab)

Affected components: LoginFile uploadsVoice modeSearchConversationsCompliance APIImage GenerationGPTsAgentDeep ResearchConnectors/AppsCodex in ChatGPT DesktopChatGPT WorkSites

Timeline of updates

  1. investigating

    We have identified that mobile users are not able to see work mode or the model picker when using ChatGPT.

    We are working on implementing a mitigation.

  2. monitoring

    We have applied the mitigation and are monitoring the recovery.

  3. resolved

    All impacted services have now fully recovered.

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.openai.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by ChatGPT, started 2026-09-23 23:25 UTC, resolved after 24 min, 3 update(s).

Title
Mobile users unable to see Work Mode and the Model Picker
Vendor
ChatGPT
Date
URL
https://rewindex.com/company/chatgpt/incidents/01M389CDQ97B11QPMSRAAYSE5S

ChatGPT profileRecent ChatGPT incidentsAll outages on September 23, 2026ChatGPT in September 2026MarkdownJSON