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Chargebee: Avalara Service Degradation

Affected components: AvalaraThird Party Integrations - Avalara

Timeline of updates

1. investigating2026-07-21 07:52 UTC

   We are investigating a technical issue with our tax calculation provider, Avalara, that is impacting some subscription renewals and invoicing processes. We are following up with Avalara on this and will keep this incident updated as we progress.

2. monitoring2026-07-21 09:24 UTC

   The errors stopped as of 08:25 AM UTC, and we are monitoring the affected systems for stability.

3. resolved2026-07-21 11:01 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Chargebee profile · Recent Chargebee incidents · Markdown · JSON