# Chargebee: Avalara Service Degradation

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-21 07:52 UTC · Resolved: 2026-07-21 11:01 UTC · Duration: 3.1 h
- Updates: 3 · Affected components: Avalara, Third Party Integrations - Avalara
- [Vendor status page: https://stspg.io/7l796zwgxlsv](https://stspg.io/7l796zwgxlsv)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **investigating** 2026-07-21 07:52 UTC: We are investigating a technical issue with our tax calculation provider, Avalara, that is impacting some subscription renewals and invoicing processes. We are following up with Avalara on this and will keep this incident updated as we progress.
- **monitoring** 2026-07-21 09:24 UTC: The errors stopped as of 08:25 AM UTC, and we are monitoring the affected systems for stability.
- **resolved** 2026-07-21 11:01 UTC: This incident has been resolved.


---
Canonical: https://rewindex.com/company/chargebee/incidents/z70gp1ylrtgk · Markdown: https://rewindex.com/company/chargebee/incidents/z70gp1ylrtgk.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/z70gp1ylrtgk · Generated 2026-10-18T12:22:20.080Z