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Chargebee: API Service Degradation - EU Region

Affected components: API Endpoints - API (EU)API (EU)

Timeline of updates

1. identified2026-10-08 14:31 UTC

   We are investigating a service interruption affecting our API. We will provide updates as we progress.

2. monitoring2026-10-08 14:45 UTC

   We experienced intermittent API errors between 12:50 UTC and 14:26 UTC. Services have recovered, and we are monitoring them for ongoing stability.

3. resolved2026-10-10 09:24 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Chargebee profile · Recent Chargebee incidents · Markdown · JSON