# Chargebee: API Service Degradation - EU Region

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-08 14:31 UTC · Resolved: 2026-10-10 09:24 UTC · Duration: 43 h
- Updates: 3 · Affected components: API Endpoints - API (EU), API (EU)
- [Vendor status page: https://stspg.io/wn5r5fy18q9j](https://stspg.io/wn5r5fy18q9j)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **identified** 2026-10-08 14:31 UTC: We are investigating a service interruption affecting our API. We will provide updates as we progress.
- **monitoring** 2026-10-08 14:45 UTC: We experienced intermittent API errors between 12:50 UTC and 14:26 UTC. Services have recovered, and we are monitoring them for ongoing stability.
- **resolved** 2026-10-10 09:24 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/chargebee/incidents/snw0xnxtn2zg · Markdown: https://rewindex.com/company/chargebee/incidents/snw0xnxtn2zg.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/snw0xnxtn2zg · Generated 2026-10-18T11:47:30.997Z