Companies / Chargebee / incidents

Chargebee: API Service Degradation

Impact: majorStatus: resolvedStarted Resolved (8 min)2 updatesSource: stspg.io (opens in new tab)
Summary

Chargebee reported major API degradation affecting some US-region users, with intermittent failures between 12:54 UTC and 12:57 UTC. The incident record started at 2026-09-02 13:28 UTC and was resolved at 2026-09-02 13:35 UTC, lasting 7 min; services had recovered by the initial update and were monitored for stability.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: API Endpoints - API (US)API (US)

Timeline of updates

  1. monitoring

    Between 12:54 UTC and 12:57 UTC, some users may have experienced intermittent API failures in the US region. The services have recovered, and we are monitoring the situation for stability.

  2. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Chargebee profile · Recent Chargebee incidents · Markdown · JSON