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Chargebee: TaxJar Service Degradation

Impact: majorStatus: resolvedStarted Resolved (41 min)1 updateSource: status.chargebee.com (opens in new tab)

Timeline of updates

  1. resolved

    TaxJar conducted scheduled database maintenance on February 18, 2024, between 13:00 and 14:08 UTC. However, the impact window was observed from 13:05 to 13:25 UTC, during which some merchants experienced minimal service interruption in their subscription workflows, leading to API failures. The maintenance activity has been completed, and the system is now functioning normally. We apologize for any inconvenience caused by this interruption.

From Chargebee’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.chargebee.com (opens in new tab). Chargebee profile · Recent Chargebee incidents · Markdown · JSON