# Chargebee: TaxJar Service Degradation

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-02-18 13:44 UTC · Resolved: 2024-02-18 14:25 UTC · Duration: 41 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/8kvl9y79x8pm](https://status.chargebee.com/incidents/8kvl9y79x8pm)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2024-02-18 14:25 UTC: TaxJar conducted scheduled database maintenance on February 18, 2024, between 13:00 and 14:08 UTC. However, the impact window was observed from 13:05 to 13:25 UTC, during which some merchants experienced minimal service interruption in their subscription workflows, leading to API failures. The maintenance activity has been completed, and the system is now functioning normally. We apologize for any inconvenience caused by this interruption.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/chargebee/incidents/8kvl9y79x8pm · Markdown: https://rewindex.com/company/chargebee/incidents/8kvl9y79x8pm.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/8kvl9y79x8pm · Generated 2026-10-18T09:41:28.364Z