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Chargebee: API Service Degradation
Chargebee reported major degradation affecting API (US), with failed requests for some merchants between 11:58 UTC and 12:08 UTC. The incident started at 2026-09-29 12:35 UTC and resolved at 2026-09-29 14:35 UTC (2 h 0 min); Chargebee said services had recovered and were monitored for stability.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: API Endpoints - API (US)API (US)
Timeline of updates
- monitoring
Between 11:58 UTC and 12:08 UTC, we experienced a brief service interruption in the US region that resulted in failed API requests for some merchants. Services have recovered, and we are currently monitoring the systems for continued stability.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: API Service Degradation 2026-09-29 12:35 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Chargebee profile · Recent Chargebee incidents · Markdown · JSON