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Chargebee: API Service Degradation

Impact: majorStatus: resolvedStarted Resolved (0 min)1 updateSource: stspg.io (opens in new tab)
Summary

Chargebee reported a major degradation affecting API (US), causing intermittent request timeouts. The incident record started and resolved at 2026-06-05 23:00 UTC (computed duration: 0 min); the update reported 2 minutes of timeouts during 05-06-2026 22:16 UTC to 22:22 UTC and confirmed services were operating normally.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: API Endpoints - API (US)API (US)

Timeline of updates

  1. resolved

    We experienced 2 minutes of intermittent API request timeouts in the US region during the window from 05-06-2026 22:16 UTC to 22:22 UTC. The issue has since been resolved, and services are operating normally.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Chargebee profile · Recent Chargebee incidents · Markdown · JSON